No money is at stake on this railway, but habits are real enough, and this page sets out how we deal with them.
Gambling causing you harm today? Ring ConnexOntario free on 1-866-531-2600, 24 hours a day, or open an online chat with the Responsible Gambling Council.
Social casino games borrow the appearance, sound and pace of real gambling. For that reason Horatio admits only adults over the legal gambling age: Switchback Express is not directed at anyone under 19, and age is checked twice, first on the welcome banner and then by the tick required to open an account.
A free railway can afford to feel generous and refill your wallet at no cost, which real-money games never do. Your form on these reels predicts nothing about how you would get on with real money at stake.
| Service Horatio recommends | Sort of help on hand | Telephone or website to use |
|---|---|---|
| ConnexOntario | Free and confidential gambling help, 24/7 (Ontario) | 1-866-531-2600 · connexontario.ca |
| Responsible Gambling Council | Information and hands-on tools for staying in control of play | responsiblegambling.org |
| CCSA | Research and information on gambling and addiction across Canada | ccsa.ca |
| Gamblers Anonymous | Self-help group meetings | gamblersanonymous.org |
Worried about a child using this site? Write to [email protected] and we will help you block it.
Riders on Switchback Express must be adults of 19 or over. The games all run on virtual coins with no monetary value, which can never be bought, sold, withdrawn or exchanged. No ticket window on the railway sells coins and no payment page exists on the site, no prize of real-world value is offered, and success here does not imply future success at real-money gambling.
Passengers in need of gambling support, free and in confidence: ConnexOntario 1-866-531-2600, 24 hours a day · CCSA · Responsible Gambling Council · Horatio’s responsible play policy